Our Lifetime Guarantee.
What does it mean?

Pen not working? Out of ink?
Just mail your pen back to us and we will send you a new pen FREE. (You pay for the postage sending the pen to us, we pay for the postage sending the replacement pen back to you— Virtually forever!)*

This guarantee is in effect as long as (a) 1coolpen® is being manufactured, and/or (b) 1coolpen® is actively doing business. Must be a pen/pen exchange.

Questions? Call Us:
T: 847-920-8003

To Obtain Replacement Pen:
Send your pen to us via US Mail along with your return addres. Send to::

1coolpen® Lifetime Guarantee
PO Box 244
Mukwonago, WI 53149-0244